10 - 11 April, 2019
Singapore

CONFERENCE DAY ONE: WEDNESDAY 10 APRIL 2019

8:00 am - 8:45 am REGISTRATION & MORNING REFRESHMENTS

8:45 am - 9:00 am CHAIRMAN’S WELCOME REMARKS

·      Action plan build to transform the workforce and workplace of tomorrow
·      Challenges and opportunities in today’s shifting workforce demographics
·      Adopting agile leadership and mindset in reshaping workforce development
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Mr Michael Fung

Deputy Chief Executive (Industry), Chief Human Resource Officer & Chief Data Officer
SkillsFuture SG

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Dr Jaclyn Lee

Chief Human Resources Officer
Singapore University of Technology and Design (SUTD)

9:45 am - 10:15 am Embracing Digital Investments and Adoption for Greater Workforce Efficiency and Workplace Agility

·      Reinvention through strategy – How can digitisation and transformation improve workforce productivity?
·      Paving the way for better workplace experiences with continued advancements in digital technology and automation
·      Prioritising digital investments and exploring new ways of technology-enabled thinking and working

10:15 am - 11:00 am Speed Networking & Morning Refreshment Break

11:00 am - 11:30 am Redesigning and Digitalising Operational Strategies for Improved People Performance

Mr Joerg Zeugner - Chief Financial Officer, Chief Operating Officer & Head of Services, Allianz Management & Operations Services
·      Breaking down operational silos to advance workforce excellence
·      Transforming operations management for a digital world
·      People, platforms and work – How process redesign can address structural change, capability gaps and operational excellence 
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Mr Joerg Zeugner

Chief Financial Officer, Chief Operating Officer & Head of Services
Allianz Management & Operations Services

11:30 am - 12:00 pm Re-Engineering Existing Business Operations to Build a Cognitive Workforce

Mr Bidyut Dumra - Executive Director, Head of Innovation, DBS Bank
·      Harnessing artificial intelligence for enterprise preparedness and digital readiness
·      How is cognitive computing transforming HR and the employee experience?
·      Recognising the cognitive ‘sweet spot’ for business impact and getting the most out of your digital workforce
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Mr Bidyut Dumra

Executive Director, Head of Innovation
DBS Bank

12:00 pm - 12:30 pm Steering Change Management through the Digitisation of Core Business Functions and HR Processes

·      Successful approaches to change management in times of digital disruption
·      The indispensable role of HR: What businesses must know to empower their people and lead digital transformation processes
·      Striking a balance between business agility, digital implementation and consistent employee experience 

12:30 pm - 2:00 pm Networking Lunch

2:00 pm - 2:30 pm Structuring your People + Robots Workforce Roadmap

·      Combining robotic systems and enablement to drive greater business efficiency and transformation
·      What new business opportunities will the deployment of robots create?
·      How will robotics impact people and change workforce dynamics in the longer-term?

2:30 pm - 3:15 pm PANEL: Redefining Performance Metrics to Enhance Hybrid Workforce Productivity and Digital Readiness

·      Evaluating hybrid workforce performance against resource allocations
·      Automating performance management to provide real-time insights and analysis
·      Analysing key performance indicators to maximise workforce productivity in a time and cost-effective manner

3:15 pm - 3:45 pm Refining Workforce Management and Employee Engagement to Optimise Customer Experience

·      Breaking employee engagement into actionable steps to create a more engaged workforce
·      Examining management style, workforce and work processes to determine areas of improvement, change or elimination
·      Establishing a culture of employee engagement to enhance the quality and impact of customer experience

3:45 pm - 4:15 pm Afternoon Refreshment Break

DIGITAL HR

4:15 pm - 5:25 pm Roundtable A: Creating a 360 Degree Digital Employee Experience

DIGITAL HR

4:15 pm - 5:25 pm Roundtable B: Driving Workforce Collaboration and Innovation

EMPLOYEE ENGAGEMENT

4:15 pm - 5:25 pm Roundtable C: Gen-Y versus Gen-Z: Engaging and Retaining the Millennials
Mr Narsingh Chaudhary - Senior Vice President and Head of Strategy & Business Excellence, Siemens
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Mr Narsingh Chaudhary

Senior Vice President and Head of Strategy & Business Excellence
Siemens

EMPLOYEE ENGAGEMENT

4:15 pm - 5:25 pm Roundtable D: Holistic Approaches to Employee Engagement and Customer Experience

WORKFORCE MOBILITY

4:15 pm - 5:25 pm Roundtable E: Optimising Work with Wearable Technology

WORKFORCE MOBILITY

4:15 pm - 5:25 pm Roundtable F: Governing a Mobile Workforce

SMART WORKPLACES

4:15 pm - 5:25 pm Roundtable G: Shaping High Performance and Employee-Centric Workplaces

SMART WORKPLACES

4:15 pm - 5:25 pm Roundtable H: Designing Smart Workplaces for Value Creation

5:25 pm - 5:30 pm Chairman’s Closing Remarks & End of Day One